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Delivery Information

Karacter Krafts will endeavour to dispatch your items quickly and efficiently.

Currently, we are offering a flat rate postage amount of just £3.50

We may change the shipping rates at times and offer incentives and special offers from time to time. Any ammendments in shipping costs will be quoted.

Craft supplies and pre-stocked goods purchased via the website will usually be dispatched within 1-3 working days (working days do not include weekends and Bank Holidays).

Handmade and/or personalised items will usually take longer to be dispatched, as often these items are made to order. Specific details on dispatch times may be given on the appropriate categories or listings, but please note that processing times can take up to 4 weeks, so please ensure that you read the information very carefully, or check avaliability before purchasing to avoid disappointment if the items are needed for a special occasion.

The majority of our goods are currently delivered by Royal Mail, although on occasion we may use an alternative courier.

Please note that once your package has left us, Royal mail or the assigned courier, are responsible for safe delivery. Any lost packages are out of our control. We would of course try to help in any way possible if a problem were to occur. To try and safeguard against problems, we have set the postage to recorded delivery rates. This will enable us to send a tracking number in the event of any problems occuring.